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Thoughts on the Original Apple TV

I've got an original Apple TV, the one that shipped with a hard drive and component TV outputs. I'll be getting the new Apple TV, supposedly on Thursday, that only streams media -- from your own computer or from the internet. I wanted to document my complaints about the existing Apple TV so I can do a comparison of the two systems.

My current Apple TV connects to a 32" HDTV (720p) via HDMI. Sound is via the digital optical cable to my receiver. It's connected to the home network via wire, however my computer is downstairs, and my Apple TV is upstairs. The two locations are joined via a powerline network. I reviewed this setup in TidBITS way back in 2007. TL;DR version is the powerline setup is faster than 802.11g wi-fi and I still don't have 802.11n wireless at home. I'm hoping to connect upstairs and downstairs via an ethernet cable (which would give me a gigabit connection between the two) before the new Apple TV arrives. My internet connection is a 6 Mbps (down) DSL connection from Speakeasy.net (one of the best damn ISPs around, even while being owned by Best Buy).

Back in December I cancelled my cable TV subscription. It cost $60 a month. The digital signals on cable TV were terrible. They had frequent drop-outs where everything would turn completely blocky and the audio would drop out. You can watch a poor analog TV station to a certain degree, espeically if the audio was decent throughout, but on digital even small dropouts are really annoying. This is a huge reason I think downloads are the better solution than streaming, especially over the internet.

Since cancelling my cable the Apple TV has become the dominant way for me to watch and listen to stuff from on my media center. What I previously watched from cable I buy from iTunes. My TiVO records over the air (at better quality than cable provided), but I typically only watch it a few times a week to catch up on shows. I listen to more podcasts than I ever listened to the radio. The Apple TV is on almost all the time that I'm at home.

Despite the continuous use the Apple TV drives me crazy. The interface is poorly thought out (the TiVO interface remains the best media center interface I've used.) Here are the top annoyances I've found with the current Apple TV.

Syncing is flaky

This is a combination of issues with iTunes and the Apple TV. There isn't a way to iniate a sync from the Apple TV side. Just the iTunes side. Even using something like Keyboard Maestro with it's iPhone interface that can be used control iTunes makes it hard to start a sync remotly.

Apple decided to fix this problem by completely doing away with syncing. I'm not convinced this is the answer, but perhaps network streaming from a local machine will be sufficent. I think it might work if the Apple TV can do a wake-on-lan and launch iTunes on the remote computer automatically so it doesn't have to be awake and online all the time.

Slow interface

Navigating menus on the Apple TV can be painful. Reponses to button presses on the remote can take forever to register. With no feedback if a button press was accepted this leads to pushing buttons over and over, and then having them execute all at once.

Opening the My Movies or TV Shows list is slow as it tries to build a screenshot of the first frame of each movie. It doesn't appear to cache any of this data so it's always rebuilding these snapshots. If you add "album art" (the same phrase is used for iTunes music, movies and TV shows) you can stop it from rebuilding these frames all the time.

The single most frustrating behavior to me is when the Apple TV can take 10-30 seconds to resume playback of a long podcast. If I pause playback of a podcast, then press play, the further I am into the podcast the longer the resume takes. Short music tracks don't seem to have this problem, neither do video (video podcasts work fine as well.)

Different remote control behaviors for audio vs. video playback

When playing audio, pressing the forward button once jumps to the next track, pressing it in video playback puts it into fast forward mode. The audio choice makes some sense for music playback, but i'd really prefer the button to do the same thing all the time. And the jump to the next track operation sucks when listening to podcasts and you want ff through a bit of it.

The reverse button changes similarly in video vs. audio playback modes.

Can't rate songs as they play

iTunes has allowed you to rate music with 1-5 stars for many years. You can't rate songs from the Apple TV interface. With the introduction of Ping I'm hoping they allow both star ratings and Ping "likes" from the Apple TV.

Plantronics 975 bluetooth headset

I'm on my 5th bluetooth headset. Two Motorola something or others, an Etymotic etyBLU which I lost, a Jawbone 2, and now a Plantronics 975.

The Motorola headsets were cheap and adequate. Not spectacular looking and the audio wasn't great. I upgraded to the EtyBLU based on reviews that it was supposed to be the best. It's an in the ear canal model. It also has a removable boom mic combined with its noise supression makes it work really well in noisy conditions. The problem I had with it was its bluetooth connection to my Blackberry was terrible. I couldn't get more than 5 feet away from my phone without completely dropping the connection. Even with it right next to the phone it was fairly poor connection. Then I lost it in an airport.

After that I got a Jawbone 2 pretty cheap on Woot. Initial impressions were favorable. It certainly had a solid connection to my phone. But in actual use I wasn't quite as impressed. It has a switch on the phone called a voice activity sensor, it's supposed to help the headset with noise suppression but i don't think it sat on my jaw correctly and actually caused problems. The button for answering calls was very hard to hit as it is hidden under the surface of the headset, but has no tactile feedback for when your finger is over the button.

Both the Jawbone 2 and the EtyBLU have custom USB chargers. I find this annoying when I travel. I'm always forgetting a cable or two, and needing special cables for each device is a pain.

Now comes the Plantronics 975. I really like this headset. Like the EtyBLU it has a boom mic (permanently attached so I'm not worried about losing it) I don't feel like I have to yell to make sure the mic picks up my voice. The answer button is easily found and activated. The bluetooth connection is solid, I can walk across my living room into the kitchen and not lose signal. The recharger is a standard mini-USB connector. This is the same as my Blackberry so one cable can recharge both.

The ear connection is really nice. I thought it was an in the ear canal model, but it actually has an interesting silicon system that hooks inside the ear lobe and the speaker sits outside the ear canal. I really like this, it doesn't block outside noise nearly as much as the in the canal ones do (this may turn out to be a disadvantage in noisy environments, but my calls so far have been great). Also I seem to have a slight reaction to silicon in my ear. After an hour or so it starts to itch (foam ear tips work better for me, which I switched the EtyBLU to, the Jawbone 2 can't be changed.) The Plantronics starts having a reaction too, but it seems to take 3 or 4 hours. Washing the silicon may help with this as well.

One final thing that really put the Plantronics ahead of the other models for me is the case. It comes with a really nice faux leather case. It's like a small solid box. The box really feels like it'll protect the headset during travel. You dock the headset in the case via the mini-USB and you can charge the headset while it's in the case via a mini-USB connector on the outside of the box.

All well and good, but then reading the instructions I found out the case actually contains an additional battery. When fully charged the internal case battery can charge the headset two more times. That's 15 hours of talk time before needing to find an outlet. Perfect for those long travel days with lots of layovers. This design is really great, and makes it well worth the $100 price ($130 list, I bought mine cheaper via Amazon.)

I'll have a better feel for how the headset itself works for me over the next few calls but so far I'm very impressed with this headset.

I know what hell will be like

I’ve found out what hell will be like. In hell you will have a Tivo with the best setup imaginable — plasma screen tv, surround sound system, digital cable AND satellite tv — but no remote control.

This isn’t “too lazy to get up and hit the button” issue, the Tivo has no front controls! Did you hear that? THE TIVO HAS NO FRONT CONTROLS!

Worst 2 hours of my life looking for that damn remote. I’m just glad my mind isn’t so far gone (yet) that I can proudly say it was NOT in the refrigerator.

GPS Rocks

I’m in Dallas having all kinds of fun. Driving in Dallas is very (very) frustrating if you’ve never been here before. So when I picked up my rental car and they gave me an option of upgrading to a slightly bigger car with free GPS I did it.

This kicks. You pick your destination, usually by address or intersection. They have other options such as a Yellow Pages lookup but that sucks (we had get a replacement part from a computer store. We looked up CompUSA in the yellow pages and the closest it found was in Louisiana.)

Once it has the destination you are prompted which way to turn, when to enter a highway, or get off the highway. Turn warnings are timely enough to give you time to actually look for the turn (on a highway changes are announced starting at 2 miles out, and repeated occasionally after that)

Accuracy isn’t enough for it to really tell if you’re on a highway or on the access road next to it (I didn’t want to pay the tolls many times so I’d drive the access road the whole way, I kept getting warnings to exit the toll road)

It saves previous destinations so if you’re frequently driving to the same locations it’s easy to enter that point (Hertz doesn’t wipe the previous location entries between renters, so you can see the previous destinations of other renters. I’m going to try and wipe my car before I turn it back in.)

I do like getting lost and driving around randomly (ask for directions? HA! I spit on your directions.) But in a city like Dallas (and when you’re supposed to be working) this isn’t such a hot idea. GPS works great for this.